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Students: Umail is getting an upgrade! Read on for important details.This March, IU student Umail accounts will upgrade to Google at IU. |
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February 14, 2018 | ||
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1. How will I access my email?After the upgrade, you will access your student mail (Gmail at IU) at google.iu.edu. Follow the CAS prompt to enter your IU username and passphrase. You can also log in from a mobile device or at mail.google.com with username@iu.edu, and then follow the CAS prompt to enter your IU username and passphrase. A One.IU task will be available as well. |
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2. What will happen to my email?Current students: During the migration, any email sent to your username@umail.iu.edu address will deliver to both your Umail and Google at IU Gmail accounts. After the migration, any email sent to your username@umail.iu.edu address will deliver to your Google at IU Gmail account. There will be no disruption to your email delivery. All students already have a username@iu.edu email address and a campus-specific email address (e.g., username@iupui.edu; username@iuk.edu). Those email addresses aren't changing, but the place you check your email is changing. Google at IU Gmail will be available beginning on March 11, 2018, but you should log in there now to accept the new Terms of Service. Your existing email messages cannot be moved if you haven't completed this action. Former students: At this time, no changes will be made to your IU email account. Email sent to username@umail.iu.edu will continue to deliver to your Umail account as usual during and after the migration. There will be no disruption to your email delivery and your email address will not change. |
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3. Why is the upgrade important?The old Google environment powering Umail is no longer being updated. This change will allow you to log in with the same IU username and passphrase you use for other IU services. This means:
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4. What actions do I need to take?
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5. What happens during the mail transfer?Beginning March 11: UITS will transfer existing email from Umail to Google at IU Gmail. You will receive an email notification when your upgrade begins and when the upgrade has been completed. For the most current information during the transfer, check status.iu.edu. Access your email during the transfer: When your email migration begins, you will be unable to access Umail on your mobile device or desktop client until it is complete. During this time, access your email using one of the following methods instead:
Receive mail during the transfer: Any email sent to your IU email address during the mail transfer will be available in Gmail at IU. If you typically receive email at a campus address (username@iupui.edu, username@indiana.edu, username@iu.edu, etc.), you will continue to receive your email without additional action. Important: If you typically send and receive email at username@umail.iu.edu, UITS strongly recommends that you begin using your campus email address instead. For help finding your campus email address and for additional instructions, see Change your primary email address and set delivery for your email addresses. |
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6. How can I get help?For help, contact your campus Support Center. |
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7. Where can I learn more about the upgrade? |
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This is an official publication of Indiana University and is produced by University Information Technology Services, Indiana University. Subscription is automatic when you receive your email account. Please email comments and questions to UITS Monitor. | ||
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